Thinking

On Systems for Continuous Business Improvement

On Systems for Continuous Business Improvement

I remember the pain of losing my first sale.

I’d spent nearly $1500 on flights and hotels, taken two days out for travel, and spent another two days preparing for what I thought was going to be a slamdunk meeting.

As it turns out, if you want to slam dunk, you have to clear a path to the basket before you jump.

The funny thing was, my meeting went exceptionally well. I had my talking points, I answered all their questions, I was friendly, funny, and otherwise firing on all cylinders.

But in sales, that’s not always enough...

How Powerful Questions Can Enhance Your Leadership

How Powerful Questions Can Enhance Your Leadership

As a leader, you are expected to have answers. Whether it’s a team member asking how to get a project back on track, a customer asking for more service, or a boss demanding better results, there is pressure to provide quick, definitive responses. 

The drive to find the “right answer” and to do so expeditiously may be well intentioned but comes with considerable risk. What if your response fails to address the issue you are trying to solve? Or more importantly, what if you are spending all of your time and energy finding an answer to the wrong question?

Taking a step back from a problem and further assessing it through questioning can provide powerful insight. In addition to helping re-frame a problem and sharpen focus, asking powerful questions can foster breakthrough thinking and yield many critical benefits.

    The Entrepreneurs Guide to New Year's Resolutions

    The Entrepreneurs Guide to New Year's Resolutions

    I'm going to do something that scares the hell out of me. I'm going to share something very personal. Something that took me hours of reflection to create. Something I hesitate to share with friends and family. I'm going to share my new year’s resolution. 

    To be clear, you shouldn't care about my new year’s resolution. Sure, it's deeply personal so may be interesting in much the same way secrets and rumors are interesting. But beyond that, it's not the resolution that's important; it's the process by which this resolution is created that will affect your year for the better. 

    Every successful entrepreneur I know is out there working hard, working long, and trying to work smart. They are thinking and creating and building. They are searching for a meaningful solution to their customer’s problems and purpose in their lives. Every entrepreneur I know has goals, lists, objectives, and to-do’s. But not many have created a yearly resolution for their business. Not one like this at least.

    The new year’s resolution I'm recommending isn't your typical one. It's less of a goal and more of a statement... a guide of sorts. A word or two to live by. Something that, if you get it right, will change yourself and your business for the better in the coming 365 days.